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TravelPerk case study

Fix lead leakage on high-intent pages

Challenge

TravelPerk’s mobile booking page wasn’t converting due to poor UX for operations teams, causing high drop-off rates.

Outcome

Improved mobile UX led to a 73% rise in booking conversions, allowing operations teams to complete bookings seamlessly and boosting value for corporate clients.

How we got there

A remote usability study identified key pain points, leading to targeted design and content updates for an enhanced user experience.

"Collaborating with Daria was a turning point for us. Her usability study was incredibly thorough, and she pinpointed key issues that were causing us to lose conversions. Daria’s insights were spot on, and her ability to translate user feedback into effective design changes was remarkable."

Tobiasz Golian
Product Manager, Travelperk
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